1. Who we are
Lucky Offer Grid is an independent editorial comparison website covering casino offers for adults in Great Britain. We are the controller of personal data collected through this website unless this policy says otherwise. When we refer to “we”, “our” or “us”, we mean Lucky Offer Grid as the organisation deciding why and how information is used. We are not a gambling operator, so we do not open casino accounts, process bets or manage payment wallets. Our role is limited to publishing editorial content, running the website and handling site-related communications.
2. Contact details
If you have questions about this policy, your data or a rights request, please contact us at dataprotection@luckyoffergrid.co.uk. You may also write to Lucky Offer Grid, White Vitrina Editorial Desk, United Kingdom, using the email route first so we can direct your query efficiently. We review privacy enquiries regularly and aim to respond without undue delay. If a request is complex, we may need more time, but we will explain why and keep you informed.
3. What data we collect
The data we collect depends on how you use the site. It may include technical data such as IP address, browser type, device identifiers, language settings, referring URLs, page views, timestamps and broad location signals inferred from technical information. If you contact us, we may collect your name, email address and the content of your message. We also store limited preference data, such as whether you have confirmed that you are 18 or over and whether you have accepted or declined cookie preferences. We do not knowingly collect special category data through ordinary site use.
4. How we collect data
Information is collected in several ways. Some data is provided directly when you send an email or interact with an on-site feature. Some is collected automatically through server logs, browser requests and analytics-style measurement tools used to understand whether pages load correctly and which parts of the site are read most often. We also use local storage to save age confirmation and cookie choices. External websites reached through affiliate or informational links may collect their own data under their own privacy terms once you leave our domain.
5. Lawful bases for processing
We rely on several lawful bases under UK GDPR. We process essential technical data because it is necessary for our legitimate interests in operating, securing and improving the site. We process contact messages because it is necessary to respond to your request and, depending on the context, to take steps at your request before entering a relationship with you. Where cookies or similar technologies are not strictly necessary, we use consent as the lawful basis. We do not use personal data for decisions that produce legal or similarly significant effects through automated means.
6. How we use data
We use collected information to run the website, diagnose technical issues, understand how readers move through pages, maintain security, detect abuse, remember settings and respond to communications. We may also use aggregate insights to improve page layout, update editorial structure or assess whether certain sections are confusing or ignored. Where affiliate links are involved, we may receive broad reporting from partners about clicks or registrations, but we do not seek to combine that information with unnecessary personal profiles. Our aim is to keep processing proportionate to the editorial nature of the site.
7. Sharing data with others
We may share data with service providers who support hosting, security, analytics, email handling or other operational needs. Those providers are required to process data only on documented instructions and to protect it appropriately. We may also disclose information where required by law, regulation, court order or to protect legal claims and site integrity. We do not sell personal data. If you click an external casino link, that destination will process information under its own terms and we encourage you to read those documents carefully before registering or depositing.
8. International transfers
Some service providers may process data outside the UK. Where that happens, we take steps intended to ensure a lawful transfer mechanism is in place, such as adequacy regulations or appropriate safeguards recognised under UK data protection law. Because providers and infrastructure arrangements can change over time, the exact countries involved may vary. We aim to use vendors that can explain their safeguards clearly. If you would like further information about international transfers linked to our operations, contact dataprotection@luckyoffergrid.co.uk.
9. Data retention
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, regulatory, accounting or security reasons. Technical logs may be kept for shorter operational windows, while correspondence may be retained longer if needed to resolve an issue, maintain a record of consent or manage legal rights. Local storage entries for age and cookie preferences remain on your device until they expire, are overwritten or are removed by you through your browser settings.
10. Your rights
Under UK GDPR, you may have the right to request access to personal data we hold about you, ask for correction, request erasure, object to certain processing, ask for restriction, request portability in some cases and withdraw consent where processing depends on consent. These rights are not absolute and exceptions may apply. We may need to verify your identity before acting on a request. If you believe your rights have not been handled properly, you also have the right to complain to the Information Commissioner’s Office.
11. Security
We use organisational and technical measures designed to reduce the risk of unauthorised access, accidental loss, misuse or disclosure. No web environment can promise absolute security, but we work to keep the site maintained, limit unnecessary data collection and use sensible access controls. You should also take care when sending information over the internet, especially by email, because transmission channels may not always be fully secure. If we become aware of an issue that materially affects personal data, we will assess reporting obligations under applicable law.
12. Children and age restrictions
Lucky Offer Grid is intended for adults aged 18 and over. The subject matter of the site concerns gambling and related editorial coverage. We do not knowingly target children or invite under-18 users to submit personal data. If we learn that personal data relating to a child has been collected in a way that should not have happened, we will take reasonable steps to delete it. The presence of an age confirmation layer does not remove the need for parental supervision of device access more generally.
13. Changes to this policy
We may update this privacy policy when site features, legal expectations or service providers change. When we do, we will revise the content of this page and, where appropriate, the effective date associated with the update cycle. Material changes will be reflected clearly rather than hidden in vague wording. You should review this policy from time to time if you use the site regularly. Continued use after an update means you have seen the revised terms of our privacy notice, though it does not remove any rights you have under law.
